How to compare corporate booking tools

This page is that scorecard. It overlaps with how to choose a corporate booking tool, which covers the wider buying process, and with the comparison guide, which covers category choice. Here the focus is the side-by-side test. GTOS, the Global Travel Operating System from Voraal, can be put through every line. The product is built on operating experience across 100,000+ trips. We do not invent scores for ourselves or for anyone else.

Prepare the same inputs for every vendor

Before the first demo, assemble:

- A written travel policy, even if it is in draft.

- An organisation chart, or a sketch of who approves what.

- Three sample trips: a routine return, a multi-city or unusual routing, and an out-of-policy request.

- The currencies you need to record, even if you report in USD.

- Your duty of care questions, including how you want to see where people are.

- Your security questions; see security questions to ask a travel platform.

Send the same pack to every vendor, including us. If a vendor cannot use your inputs and will only show a rehearsed tour, mark that down. It is already a comparison result.

Run the scorecard in this order

1. Search and policy. Ask the traveller role to search your routine trip. Is policy visible on every option? Can rules reflect designation, department and destination? What happens when an out-of-policy option is selected?

2. Approval. Run the out-of-policy sample. Does the chain follow a chart and a limit? Can a manager approve on a phone? Is there an audit trail?

3. Issuance. For the routine, in-policy trip, what happens after approval? Is there automatic ticketing? Who handles the complex sample, and do they already have the file?

4. The traveller's record. After issuance, where does the traveller see the ticket, the hotel, the documents and readiness checks? Is there a phone experience?

5. Finance. Where is the cost? Can finance see spend by department, traveller, supplier and compliance? Are receipts or invoices matched to the trip? How are budgets and commitments shown?

6. Duty of care. Does the complex trip appear on a live map? Are passport and visa checks on the record? Visa decisions rest with the authorities; you are testing whether readiness is held, not whether software grants a visa.

7. Servicing. If plans change at an awkward hour, who acts, and on which record? Is there 24/7 operations, or a mailbox with no history?

8. Security and commercial terms. How is one company's data separated? How do roles work? Is two-step sign-in available? What is claimed, and what is not, on certifications? How is pricing structured? GTOS pricing is in USD and available on request, with no published rate card.

How to record the result

Score each line as “shown with our data,” “shown with sample data,” “described only,” or “not available.” That four-way mark is more honest than a number out of ten. A capability that was only described has not been compared.

For GTOS, the walkthrough that matches this scorecard is a single booking moving through My Mobility, the Client Portal and Control Tower. Auto-issue and a specialist desk should both be visible if managed travel is in scope. USD is the main currency on this site; GTOS can record spend in more than one currency. The platform is built to scale to 1,000+ employees per client.

When the scorecards are complete, read them against the job you wrote in the buyer's guide. The highest number of “shown” marks on the wrong job is still the wrong purchase.