A TMC platform your clients can share with your desk

GTOS is built as that shared platform. The client works in the Client Portal. Travellers work in My Mobility. Your team works in Control Tower. GTOS is the Global Travel Operating System from Voraal, built on operating experience across 100,000+ trips. It is designed to scale to 1,000+ employees per client.

What “TMC platform” means here

The phrase is used in more than one way in the market. On this site it means software a TMC and its clients occupy together:

- The TMC is not the only party with a useful view of the booking.

- Policy, approvals, issuance, changes, spend and duty of care attach to one trip.

- The desk has an operations view, including VIP, visa, group and meetings cases and response-time tracking.

- The client's finance team can read live spend and compliance without waiting for a TMC pack as the first source of truth.

That is different from a desk tool the client never enters, and it is different from an online booking tool with no servicing layer. For a category comparison, see OBT versus TMC platform. For the agency view more broadly, see for travel agencies.

How a TMC runs the day in Control Tower

Control Tower is the operations view behind every client. Your consultants see every trip and request on the same record the client already has. They can handle exceptions, complex itineraries, document cases and group movements without asking the travel manager to forward a chain of confirmations.

Approved, in-policy bookings can be issued automatically, which protects the desk's time for work that actually needs a person. Complex trips, changes and after-hours events are supported with 24/7 operations around the trip record. This is the same managed model described in managed travel, offered here as the TMC's delivery model rather than only as a corporate self-serve path.

Duty of care stays in the platform: a traveller map, passport and visa checks, and a way to reach people. Visa decisions rest with the authorities. You can brief a client's people team from the same view you use to service the trip.

Commercial and operating context for TMC leaders

Clients will ask how their data is held when a TMC shares a platform with many accounts. Each company sees only its own data, with access by role and two-step sign-in on the app. We do not claim certifications we do not hold. Read Security.

USD is the main currency on this site. GTOS can record spend in more than one currency, which matters for TMCs running regional programmes. Pricing is in USD and available on request. We do not publish a rate card, and we do not invent TMC volume metrics.

Voraal also offers Rezencia for reservations and sales, Folio6 for travel accounting and revenue intelligence, and Avunzo, designed to connect content and booking flows to your own channels. Avunzo is not yet live on production; early access is available on request. These products sit alongside GTOS rather than replacing the client-facing operating system.