Features

The portal your company runs travel from

The Client Portal is the GTOS workspace for the people who run a corporate travel programme: admins, approvers, finance and leadership. It sits alongside My Mobility for travellers and Control Tower for the travel team. All three portals share one live trip record, so the company is not looking at a different version of the booking the traveller just made.

GTOS is the Global Travel Operating System from Voraal. The Client Portal is how a company turns a written policy into an operating programme: organisation structure, rules, approvals, budgets and spend, in one place. It is built on operating experience across 100,000+ trips and is designed to scale to 1,000+ employees per client.

What the Client Portal is for

Company users work here on the structure of the programme, not only on individual trips:

- Employees, roles and the organisation chart. The chart is the source for approval chains and for who can see what.

- Travel policy and approval chains. Rules can be set by designation, department and destination. Chains follow role and limit. Out-of-policy choices are flagged and routed, with a full record of who decided what.

- Budgets, commitments, invoices and spend dashboards. Finance sees cost next to the booking, not in a later reconstruction. CEO, CFO and finance can view spend by department, traveller, supplier and policy compliance.

The portal is also where leadership gets a programme-wide picture without waiting for a month-end pack. Live dashboards, including the CFO report and spend reporting, draw from the same record as budgets and receipts.

How it works with My Mobility and Control Tower

Travellers do not need the Client Portal to book a routine trip. They search and book in My Mobility, on the web or on a phone, with a policy check on every option. When a traveller is also a manager, they can approve in My Mobility as well. The Client Portal is where those policies, chains and budgets are defined and reviewed.

Control Tower is the operations view used by the travel team behind every client. Because the record is shared, an admin does not have to paste an itinerary into a separate servicing tool, and the desk does not have to brief itself from email. VIP, visa, group and meetings cases, and 24/7 operations around the trip, stay attached to the booking the company already sees.

This three-portal design is described in full on the platform page. The Client Portal is the company side of that design.

Policy, approvals and control

Most travel policies live in a document that is easy to publish and hard to apply. In GTOS, the Client Portal is where that document becomes rules in the booking path. Each option a traveller sees can be marked in or out of policy before it is selected. Approvers see the cost and the policy check on the same request. See travel policy and approvals.

Control does not have to slow travellers down. Approved, in-policy bookings can be issued automatically. Complex trips go to a specialist desk. The Client Portal still holds the outcome: the ticket, the hotel, the cost and, where relevant, documents and readiness for departure.

Duty of care is visible from the company side as well. A live traveller map, passport and visa checks, and the wider duty of care view are available so admins and people teams can see where travellers are and whether they are ready to go. Visa decisions rest with the authorities.

Finance and security in the same portal

USD is the main currency on this site. GTOS can record spend in more than one currency. Receipts and invoices are matched to the trip, so month-end is a review of the record rather than a reconstruction of it. Public prices are not listed; request pricing for a USD quote.

Security is built around the company boundary. Each company sees only its own data. After sign-in, travellers, approvers, finance and admins each see what their role allows. Two-step sign-in is available on the GTOS app. Every request, approval and change is recorded. We do not claim certifications we do not hold. Read Security.

Frequently asked questions

Is the Client Portal a traveller booking tool?

No. Travellers book in My Mobility. The Client Portal is the company workspace for structure, policy, approvals, budgets and reporting. Some users, such as manager-approvers, will use both.

Can finance work only in the Client Portal?

Yes, for programme reporting, budgets, invoices and compliance views. They are looking at the same bookings travellers created in My Mobility.

How is this different from Control Tower?

Control Tower is the desk's operations view, including response times and specialist case handling. The Client Portal is the company's own workspace. Both read and update the same live trip record.

Now taking early-access requests

See GTOS in a demo

We are now taking early-access requests. Demo accounts are available now.

  • A walkthrough of the Client Portal, My Mobility and Control Tower
  • Your travel policy, set up in a demo account
  • USD pricing discussed on request, with PKR quotes available

Prefer email or WhatsApp? insights@goglobal.pk · +92 320 4111222

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