Agencies

Travel agency software that can deliver a corporate-standard programme

Travel agencies are being asked to deliver what a corporate client now expects from software: policy at the point of booking, a clear approval path, live spend, duty of care, and a desk that already has the file. Travel agency software that only issues tickets will struggle to hold those accounts.

GTOS is the Global Travel Operating System from Voraal. Agencies use it to run client travel programmes on the same platform the client sees. Travellers book in My Mobility. The client works in the Client Portal. The agency team works in Control Tower. Voraal also builds Rezencia for reservations, Folio6 for travel accounting, and Avunzo, a B2B travel API designed to connect content and booking flows to your own channels. Avunzo is not yet live on production; early access is available on request.

What an agency can deliver with GTOS

A corporate client does not want a booking channel that is disconnected from servicing. With GTOS, the agency can offer:

- Policy rules checked on every option, by designation, department and destination.

- Approval chains taken from the client's organisation chart, with an audit trail.

- Auto-issue for approved, in-policy bookings, and a specialist desk for complex trips.

- Live spend and compliance views the client's CFO can use, with USD as the main public currency and the ability to record spend in more than one currency.

- Duty of care, including a traveller map and passport or visa readiness, on the same record. Visa decisions rest with the authorities.

- 24/7 operations around that record, not a parallel after-hours inbox.

Control Tower is the agency's operations view: every trip and request, VIP, visa, group and meetings cases, and response-time tracking. The client does not need a second system to brief you.

Agency operations around the programme

Running a programme for clients is one half of the work. Running the agency itself is the other. That is why this solution sits next to other Voraal products and deeper agency pages:

- Travel agency management software for the wider operating picture.

- Mid-office for travel agencies for the layer between booking and accounting.

- Rezencia, a reservations and travel-tech platform so travel and hospitality businesses manage bookings and sales in one system.

- Folio6, accounting and revenue intelligence for travel businesses.

- Avunzo, designed to connect travel content and booking flows to your own channels, in early access only.

Agencies that already operate as, or are becoming, a TMC should also read for TMCs. The same GTOS portals apply; the TMC page focuses on multi-client delivery and the desk.

How to talk to a client about it

The honest pitch is not that software replaces the agency. It is that the agency can now work in the same system the client uses to set policy, approve trips and read spend. Built on operating experience across 100,000+ trips, GTOS is designed so you are not hiding servicing in a tool the client never sees.

We do not invent agency case studies or volume metrics on this page. GTOS is built to scale to 1,000+ employees per client account. Pricing is in USD and available on request. Each client's data is separated, with access by role. We do not claim certifications we do not hold.

Frequently asked questions

Is GTOS a replacement for a reservations system?

GTOS is the corporate travel operating system you use with clients. Rezencia is Voraal's reservations and travel-tech platform for bookings and sales. Many agencies will look at both, for different layers of the business.

Is Avunzo available to book supply today?

No. Avunzo is designed to connect content and booking flows to your own channels. It is not yet live on production. Early access is available on request.

Can a smaller agency use this, or is it only for large TMCs?

The platform is built to scale to 1,000+ employees per client, but the model, shared record, Control Tower, and client portals, is relevant to agencies that already run corporate accounts and want to deliver them at a corporate standard. Discuss fit and pricing in a demo.

Now taking early-access requests

See GTOS in a demo

We are now taking early-access requests. Demo accounts are available now.

  • A walkthrough of the Client Portal, My Mobility and Control Tower
  • Your travel policy, set up in a demo account
  • USD pricing discussed on request, with PKR quotes available

Prefer email or WhatsApp? insights@goglobal.pk · +92 320 4111222

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