Run a multi-branch agency on one operating system

GTOS is one operating system for that work. Agency teams work in Control Tower. Corporate clients work in the Client Portal and My Mobility on the programme the agency runs for them. Per-client data separation and role-based access are what keep a branch model from becoming an open book. GTOS is the Global Travel Operating System from Voraal, built on operating experience across 100,000+ trips.

One record, more than one desk

A request may start with a client office near one branch and be ticketed, changed, or serviced after hours from another. That only works if both desks are looking at the same trip. Control Tower is the shared operating view. The client should not have to know which branch picked up the file in order to find the confirmation.

Shared standards matter as much as shared access. Agency management software and corporate accounts describe the wider model: policy, approvals and servicing on one programme, rather than a local variant per office. A branch can still have its own staff and its own queue. It should not have its own unofficial itinerary format.

Control, credit and what we will not invent

Access should follow role and, where you need it, team or location, without breaking the client boundary. A consultant in one city should not see another client's file because they share a building with a colleague who does. When invoicing and credit are involved, the same record should be the source, as described in credit and invoicing.

USD is the main currency on this site. GTOS can record spend in more than one currency, which is often relevant when branches ticket in more than one market. Software pricing is in USD and available on request.

We do not invent a branch-count limit, a floorplan of offices, or a list of named agency groups on this page. GTOS is built to scale to 1,000+ employees per client for the corporate programmes you serve. How your own staff are organised across locations is an implementation conversation. We do not claim certifications we do not hold.

If reservations or travel-business accounting across branches is also in scope, Rezencia and Folio6 can be discussed as Voraal products, without a live production integration claimed here beyond the family relationship. Avunzo is designed to connect travel content and booking flows to your own channels and is not yet live on production; early access is available on request.

What a demo should include

Bring a client who is already serviced from more than one desk, and a trip that was handed across locations. The session should show the shared record, the access boundary, and what a second branch would see — and would not see — after sign-in. If after-hours work moves between cities, that handoff should be on the agenda on purpose.