Book airport meet and greet on the live trip record
Airport meet and greet booking is usually reserved for arrivals that need a named meeting point, faster processing, or a discreet handover into a transfer. The service fails when it lives in a separate email: the flight changes, the greeter is still working from an old arrival time, and the traveller is left to close the gap in the terminal.
GTOS holds meet and greet, when the service is offered on a trip, on the same record as the flight and any transfer that follows it. Travellers and arrangers request it in My Mobility or through the desk. Policy, cost and the confirmation stay attached. GTOS is the Global Travel Operating System from Voraal, built on operating experience across 100,000+ trips.
Arrivals support as part of the movement
Meet and greet is most often used on leadership movements, first visits to an unfamiliar airport, or itineraries where a tight connection leaves no margin for a missed handover. It is a natural companion to the VIP desk and to leadership travel, but it should still be a booked service on the trip, not a favour arranged off the record.
Travel policy can define when the service may be requested. Approvers see the cost with the rest of the itinerary. The confirmation is stored with the other trip documents, so the traveller can open it on a phone as a mobile web experience before landing.
Because the record is shared, a retimed inbound can be worked by the desk in Control Tower without a second briefing. The greeter instruction and the transfer should follow the current arrival, not the one in yesterday’s message.
Cost, duty of care and the file
A meet-and-greet charge that never joins the trip will surface as an unexplained extra. On the GTOS record, finance can see it next to the ticket and the ground arrangement. Spend reporting can include it. USD is the main currency on this site. GTOS can record spend in more than one currency. Public service prices are not listed. GTOS software pricing is in USD and available on request.
Duty of care also benefits. Knowing that a traveller is being met, and being able to change that arrangement when the flight moves, is part of a current file, not a side arrangement the map cannot see.
Each company sees only its own data. Access is by role. We do not claim certifications we do not hold.
What this page does not claim
We do not name airport operators, handling agents or certified connectors, and we do not invent coverage at every terminal. How meet-and-greet services are sourced, and in which airports they can be requested, is discussed in a demo and scoped during implementation, against what is actually available.
A demo should use a live inbound, attach meet and greet and a transfer, then retiming the flight, so you can see whether the current confirmation is the one on the record.
Frequently asked questions
Is meet and greet only for VIP travellers?
It is often used on leadership movements, but policy can define when the service may be requested. The booking still sits on the same trip record.
Can the desk change the service when a flight is retimed?
Yes. The desk works in Control Tower on the live record, which should already hold the meet-and-greet confirmation next to the flight and the transfer.
Do you operate meet and greet at every airport?
No. This page does not publish a coverage list or name suppliers. Availability is an implementation and demo topic.
Related
See GTOS in a demo
We are now taking early-access requests. Demo accounts are available now.
- A walkthrough of the Client Portal, My Mobility and Control Tower
- Your travel policy, set up in a demo account
- USD pricing discussed on request, with PKR quotes available
Prefer email or WhatsApp? insights@goglobal.pk · +92 320 4111222